← Back to Home

Contact Us

Got a question, spotted an error, or have a feature idea? We read every message.

Before you write

  • Something wrong in a story?

    Use the Report a problem button in the story. It tells us which story you were reading, and it works without an account.

  • Plans and collections

    What a subscription includes and what you can buy on its own: Premium.

  • Deleting your account

    You can do it yourself at any time, with all its data, on the Delete account page.

  • Your data

    What we keep and why is in the privacy policy. More answers in the FAQ.

This will open your email client. Alternatively, email us directly at dxk@portustories.com

What helps with a bug report

  • Whether it happened on the website or in the Android app, and on which device or browser.
  • The story, page or word you were on, and what you tapped just before.
  • What you expected to happen, and what happened instead.
  • A screenshot, if you can attach one to the email.

Common questions

What makes PortuStories different from Duolingo?

We focus exclusively on European Portuguese (PT-PT) — the dialect spoken in Portugal. Duolingo and most apps teach Brazilian Portuguese. Our stories and documents reflect real Lisbon life, not Brazilian slang.

Can I use PortuStories offline?

The Android app supports offline reading once content is loaded. The web version requires an internet connection.

How do I cancel my premium subscription?

If you subscribed on the website, open your profile and choose Gerir ou Cancelar Subscrição, which opens Stripe's billing portal. If you subscribed in the Android app, go to Google Play → Subscriptions → PortuStories → Cancel; Google Play keeps premium access until the end of the billing period.

I found an error in a story or translation. What should I do?

Please use the form above and select "Content error or correction." We take accuracy seriously — all corrections are reviewed within 48 hours.